Returns and Refund Policy

BuyerFriends is operated by ASOSH LLC. This policy applies to every order placed on buyerfriends.com. We accept returns. Support: [email protected] · 727-241-3047.

30-day return window

You may request a return within 30 days of delivery. Items must be unused, in original packaging, and in the same condition you received them.

Return shipping and fees

Return shipping: paid by the customer, unless we sent the wrong or damaged item.

Restocking fee: $0 (no restocking fee).

Return mailing address: sent to you by email with your return instructions (please do not mail returns to our registered business address)

How to start a return

1. Email [email protected] with your order number and reason.
2. We reply within 1–2 business days with return instructions.
3. Ship the item back with tracking. The customer pays return shipping unless we sent the wrong or damaged item.

Refunds

After we receive and inspect the return, approved refunds go to your original payment method within 5–7 business days. Original outbound shipping is not refunded unless the return is our error.

Damaged or wrong items

Contact us within 48 hours of delivery with photos. We replace or refund at no extra cost, including return shipping.

Non-returnable

Personalized items and hygiene-sensitive opened goods cannot be returned unless defective.

Contact

4025 66th Avenue North, Pinellas Park, FL 33781, USA · Monday–Saturday, 9:00 AM–6:00 PM Eastern Time · Contact form

Related: Shipping · Terms